Reflections from Leaders

I would like to express my sincere appreciation for the AI workshop delivered by Melissa Lloyd of Aigility Hub in Yarmouth on Thursday, April 9. The session was both timely and of significant professional value. Of particular importance was Ms. Lloyd’s clear and practical guidance on the foundational yet critical do’s and don’ts of using artificial intelligence. Her emphasis on practices that improve the reliability, accuracy, and overall quality of AI-generated outputs was highly relevant and immediately applicable to a Government of Canada context. The pace and delivery of the presentation were also noteworthy. The material was presented in a structured and accessible manner, allowing participants to meaningfully engage with complex subject matter without being overwhelmed. Given the rapid evolution of AI and the volume of information currently available, revisiting these fundamental principles cannot be overstated. A failure to fully understand and apply them appropriately may result in the generation of inaccurate information or the inadvertent disclosure of sensitive data, both of which carry serious implications. Overall, this workshop was well facilitated and provided valuable, practical insight. I would strongly support continued offerings of this nature, particularly those that focus on responsible and informed use of AI within the public service.

The AI Readiness Accelerator content hit the mark and the facilitation by Melissa was outstanding. As a leadership team, we walked away with practical tools and increased confidence to create an environment where our team can test and explore AI with appropriate guardrails.

Melissa is very knowledgeable with AI. She speaks and works with you on easy terms, she learns about you, your business and what you need., then sends you in a great direction. Explaining every step along the way.

This was a very engaging session! I really enjoyed it and looking forward to the next session! :)

It was a great session. I really liked the material on how to be more conscious of our own activities and tasks when interacting or using AI tools.

Melissa was great! She was very knowledgeable and discussed topics around AI and Ai guardrails/safety I had never considered. Very informative and engaging conversation.

The AI Readiness Accelerator played a critical role in bringing our team together by bridging a wide range of individual experiences with artificial intelligence into a shared understanding and common language. Through a structured, practical approach, the program aligned leadership and staff around clear expectations, responsible use, and real‑world application, allowing us to move beyond experimentation toward purposeful implementation. By grounding AI in our daily work, values, and guardrails, the Accelerator helped establish a cohesive foundation for using AI confidently, safely, and effectively across the organization.

The importance of not only remaining curious but encouraging curiosity amongst all staff resonated with me. The fact that you add the human side to fear, curiosity, excitement and frustration with AI covers all of the emotions that everyone experiences at some point with embracing a new technology.

This was a great presentation. I walked in feeling completely overwhelmed about AI in general, and with no clue how I could use it effectively at work. After this presentation I felt like I understood at a basic level what AI is, and more importantly I walked away with small actionable steps that I could implement right away without feeling overwhelmed with the scope of all of the possibilities. I would recommend Melissa and her team to anyone looking to get started on this AI journey, or looking for clarification about how it can be used in your specific workplace.

I think this was a very clear and concise presentation on AI. I appreciated that it was easy to understand as a person not coming from a tech background. I left with practical strategies that will better my experience with AI!

The AI Literacy and Adoption work was eye-opening for me. I was using AI in a fairly limited, transactional way, and Melissa helped me see how it could become a real thinking partner for working through complexity and getting things done more efficiently. She taught me how to ask better questions, make clearer decisions, and be more intentional in how I build my business. That shift opened up new possibilities for how I work and create. If you’re unclear where to start or how to move forward with AI, Melissa has a rare ability to meet you where you are and guide you forward in a way that feels safe, supportive, and encouraging.

AI Mindset - Emotional Intelligence & Readiness Before diving into AI, Melissa helped me realize I needed to step back in a way I didn’t know I needed. Her coaching reminded me of my strengths as a leader and reconnected me with what I genuinely love about my work. Most importantly, she helped me reclaim a sense of agency — clarity, confidence in my judgment, and ownership over how I show up. That grounding shaped everything that followed. It re-ignited my passion and expanded how I think about what’s possible with AI. I highly recommend Melissa to any leader navigating change, curious about AI, and looking for thoughtful, human-centered coaching.

What I liked most was how empowering the experience was. By the end of the call, I felt like I had been given a new set of tools to help streamline my tasks and free up time in my already busy schedule. I would definitely recommend Aigility Hub to anyone who wants practical, easy-to-understand guidance on using AI more effectively in their business. ~ Gwen

I found the AI Readiness Accelerator program to be both practical and highly effective. It provided a clear, structured foundation for understanding how AI can be applied meaningfully within an organization, moving beyond theory to real-world execution. I now feel equipped with the tools, frameworks, and confidence to develop and execute an AI strategy aligned with our business objectives. The course struck the right balance between strategic perspective and hands-on insight, making it a valuable investment of time and effort.

I loved that the session was applicable to the instructors and also created excitement within them. It allowed them to reflect on their use of AI and to identify their comfort level with AI in their every day world. We received great feedback from instructors and it gave them space to chat about their current practices and share unique ways that they can adopt tech in their planning and delivery of programs. The mindset angle was very needed as there was varying abilities of comfort and confidence in using AI. I would definitely recommend this session or any session by this facilitator. The pace (although it was a short time limit) was good, the delivery was easy to digest and the additional resources provided were very valuable for our participants.

We were very pleased to have Melissa deliver this workshop as part of the Launch Export program. Scaling up to export requires a great deal of time, resources, and strategic thinking, and Melissa was able to provide practical ways AI can be harnessed to help with the process.

Melissa was an incredibly engaging speaker at the 2025 CUCCOA National Conference in Wolfville. Her presentation truly resonated with everyone in the room — she brought clarity, relevance, and inspiration to the topic of AI in our industry. Melissa’s ability to provide real-world examples of how AI can be used to create efficiencies in our businesses was both practical and empowering. She helped us see how we can reclaim time for the parts of our work that we’re most passionate about. Beyond her presentation, Melissa was a fantastic collaborator in the lead-up to the conference. Her work with me as a planner was instrumental in ensuring that expectations were met and that the session aligned perfectly with the needs of our audience. Her professionalism, insight, and dedication made a real impact, and I’m so grateful for her contribution to the success of the event. - Caitlyn Hutchison

I was not using AI, was scare it would take to much time for me to understand and master it. But one sentence you said made me change my mind ''AI won't replace hospitality but it can give you the head space to deliver it''. After this reading this, it gives me the little incentive to use it more often.

Melissa had good tips that I will be able to apply right away. Thank you for the excellent reminder that I need to use AI more!

Overall, I found the session very informative and eased some of the cons I hear about AI. I think aps like ChatGPT and Note Recorder could be beneficial at bringing efficiencies into the workplace without eliminating positions as we are a small organization. Melissa you are very knowledgeable and see you as a valuable resource if we needed training for staff.

Totally enjoyed the session. I found it very informative, still kind of scary but I am very curious about it.

The session was very engaging and informative. I would highly recommend it.

Working with Melissa Lloyd has been an absolute pleasure. I had the chance to collaborate with her on Futurpreneur’s AI webinar series and most recently for a G20 YEA Canada session on AI and leadership and in both experiences, she brought an incredible mix of depth, clarity, and care. What stood out most to me was how easy she is to work with. Melissa is flexible, approachable, and always tuned in to what will resonate best with an audience. Her ability to take complex ideas and explain them in a way that feels accessible and engaging is a real gift. Whether you're brand new to the world of AI or looking to deepen your understanding, she has a way of meeting people where they are and building confidence along the way. She brings not only expertise but also empathy to every conversation and that’s what makes her such a powerful communicator and collaborator. Highly recommend connecting with her if you’re looking for someone who can bridge strategy and humanity in the evolving world of AI.

"The session was fantastic! Informative, motivating and practical all at once. AI can be overwhelming, Melissa breaks it down to help business owners get started. Highly recommend Melissa Lloyd and Agility Hub - 10/10” Natalie Doyle Oldfield, author Trusted: The Proven Path to Customer Loyalty and Business Growth & President, Success Through Trust

Melissa's session was exactly what I needed - a brief introduction to the power and potential of AI in my business. We were a diverse group, so it was not practical to do a deep dive into everyone's situation. But Melissa was able to show us a variety of tools, highlight potential areas of use, and get us thinking about how we can start taking advantage of a powerful tool!

This training was great! It definitely helped me deliver a better understanding of prompts, and also covered a lot of great information about the ChatGPT platform itself.

Your professionalism, clarity, and deep engagement throughout the process were truly outstanding… The feedback we’ve received has been overwhelmingly positive. Many found your content both practical and empowering, exactly what we had hoped for.

I would highly recommend anyone wanting to learn AI should contact Melissa at Agility Hub. At the start, I was eager to learn but didn’t have the confidence, I’d taken training before and had only set up an account, but I had never applied anything. Melissa’s clear, step-by-step instructions gave me the foundation I needed. She developed a clever way to insure I knew how to instruct AI to ask for what I required. Now I feel more secure and confident using AI. I am saving not only minutes per day, up to 2 hours per day in using AI! I never expected to feel joy learning this, but now it feels simple, practical, and even fun. If I can do it, anyone can. Angela

We were so pleased to welcome Melissa Lloyd, Founder of Aigility Hub to join us as a guest speaker to provide the business community with confidence, advice and inspiration to incorporate AI into their workplaces. Our guests really enjoyed Melissa's engaging and fun approach and the topic was timely. -T Felix Executive Director, Strait Area Chamber of Commerce

Melissa’s A.C.T framework is freaking awesome, it brought the organization I never knew I needed. My brain works in a nonlinear way, and this structure helped me untangle my thoughts and finally start writing clearly and confidently with AI. Now my AI assistant (Sam!) actually understands how I think, and I can start, shape, and finish content without getting stuck. -Kia P.-

Melissa helped me become a rational observer about my environmental concerns around AI and allowed me to move towards embracing the tools that help my business. In a few short weeks I have seen a boost in my productivity and my content output, but most importantly I've learned really tangible skills that I've put into practice immediately. I highly recommend Melissa and Agility Hub for learning and harnessing the power of AI in a way that is accessible, direct and supportive. Five stars!

This was an exciting webinar and will listen to the replay:)

Melissa provided a great overview of current AI technologies that give businesses a competitive edge. In the quickly changing landscape of AI, you need someone like Melissa to share the latest developments in the field.

AI can be incredibly overwhelming, but Melissa explained it in an approachable, informative, and exciting way. We utilize AI in our business, but this session opened our eyes to additional ways we can integrate it into our day-to-day business practices to become more efficient, improve, and grow. We would 100% recommend you to a friend.

Really helpful session. I appreciated having hands on tasks to complete to give me a tangible approach to using AI, including information about different apps and how they work.

Fantastic actionable ways to implement ai into your business! Thank you!

Helped me to frame my prompts better and get better insights into the possibilities of AI

Session was precise and worthy. The most important part for me was uses of AI in market research and product description writing. Moreover, I also expect to learn to know uses AI models tool that can be helpful for small enterprise market research. ;)

Thank you for this webinar, it was very useful to learn about AI capabilities and what to expect on our own learning curve.

Amazing informative session! Melissa is great. I love the insights and case studies.

Great case examples of how different companies used AI to support their workflow. Would have loved a comparison of the different AIs and when you might use one over another (however I understand there's new AI coming out pretty much every day). Looking forward to future sessions! Thank you!

My eyes opened to how helpful AI tools are, not just for business but everyday life

I am excited to try some of this out. Thank you.

Very interesting, simple yet eye opening! 100% meets expectations

I learned a lot and appreciated the way that the material was presented. Very pleased and happy to be a part of the training.

Our first webinar with Melissa from Aigility Hub was a fantastic kickoff to the series! From start to finish, her facilitation was engaging, seamless, and full of energy. Even with over 100 participants, she created an interactive space where everyone felt involved. Her ability to break down complex topics while keeping the conversation flowing naturally made the session both insightful and easy to follow. The use of Menti added a fun and interactive element, making sure everyone stayed engaged—even with my camera off! This was such a strong start to our collaboration and we couldn’t be more excited for what’s next. Thank you, Melissa, for bringing your expertise and energy to the session!

I now feel I know where to start. Ready ,Set, Go Very well presented and informative. Thank-you, Angela & Kia

Many of the tools were on my To Do List to explore. It was nice to have a quick overview before diving in myself. Very helpful.

We had the pleasure of working with Melissa as she co-hosted a fantastic workshop on artificial intelligence yesterday. Her expertise, engaging presentation style, and ability to break down complex AI concepts into practical, real-world applications made for an incredibly valuable session. Not only was she a great collaborator, but her insights and guidance were instrumental in helping businesses understand how to identify opportunities for AI adoption. We’d highly recommend Melissa to anyone looking to explore AI and integrate it into their business operations. Looking forward to working together again in the future!

I really like how you explain technology in a way that new users can easily understand.

Great webinar, very informative, got introduced to several new AI tools for automation and productivity. Thanks Melissa!

Melissa at Aigility Hub AI training sessions were brilliant. Her approachability and insightful teaching style made the complex topic of AI understandable for tourism industry professionals. We appreciate how seamlessly she provided practical ways to incorporate AI concepts into their businesses, ultimately helping them save valuable time and resources.

I had the pleasure of working with Melissa from Aigility Hub, who introduced me to the world of AI and ChatGPT for my photography business's social media. As a newcomer to this technology, I knew I wanted to leverage AI for content creation but felt a bit overwhelmed. Melissa patiently guided me through the process of crafting quality prompts for ChatGPT, making it not only easy to understand but also incredibly practical for my specific needs. Working with Melissa at Aigility Hub has truly been a game-changer for my business, and I highly recommend her to anyone seeking to enhance their AI skills and elevate their business strategies.

Melissa Lloyd from Aigility Hub was the keynote speaker at our FuturConnect conference. She did a magnificent job in engaging our audience and then did a follow-up workshop on AI that could have easily lasted another hour! The participant survey revealed her exceptional ability in presenting a complex topic, like AI, and how to use it practically for their own businesses.